Безопасен ли amazon.com?

8-31-15, 10:35P. I ordered some large watering globes from 5starsuperdeals through Amazon website. I paid $24.99 for expedited shipping. Seller did include FedExSmartPost Tracking Number. FedEx website shows only label was created, but they have not received the package from the seller. Amazon's website shows it as shipped & about halfway here which is not correct. I tried to contact the seller and/or Amazon Customer Service by selecting the order but the Amazon website kept giving me an error message. I finally had to use a different order to contact Amazon Cust. Serv. I did include correct Order# and Trk.#. Amazon needs to make it easier to contact them & seller. 10-14-15, 2:30P. Amazon & USPS do not care about their disabled customers. The main reason I order from Amazon is to conserve my energy from having to physically go to the store, post office, etc. Of course a Prime Pantry box will not fit in my house mailbox. Whether it is full or not is irrelevant. Why is Amazon & USPS making an issue out of leaving it unattended after all this time? For the last year they have had no problem leaving my packages unattended including Prime Pantry. In fact, they usually don't ring the doorbell , so how do they know it's unattended? My theory: Any excuse so they don't have to do their job correctly. 10-21-15, 4:45PM. Ordered a robotic mower from Factory Authorized Outlet and warranty from Square Trade through Amazon on 10-20-15. Tracking Number provided by Factory Authorized Outlet comes up "Not Found" on FedEx website. Amazon cut off the 1st sentence of my email to seller. This happens every time I email the seller. So now I have emailed Amazon directly. I asked for the seller to ensure the correct Tracking Number was scanned and that the correct Ship To address was used. Other Amazon sellers have not complied with this request even when Amazon Customer Service tells them to. For this $ the seller must do their job correctly.

As a whole, I have overwhelmingly positive things to say about Amazon. It is a very professionally run company and they make refunds very easy in particular. Having said that, my one knock on the company is that they sometimes do business with very disreputable merchants who deal in counterfeit products. Most notably, a number of colognes and perfumes found Amazon are blatant counterfeits; perhaps this explains how you can somehow buy $300 fragrances for $120. If something looks like it's too good to be true, it probably is.