Ответ от easybit.com2 нед. назад
Hello SomebodyA,
We appreciate your feedback and would like to provide some important clarification regarding our procedures.
At EasyBit, we are committed to maintaining a secure and compliant environment for all users. As part of our standard compliance framework, we may request users to provide documentation verifying the Source of Funds (SoF)—this means demonstrating that the assets used for transactions on our platform originate from legitimate and lawful sources. This process is essential for ensuring transparency, preventing abuse, and complying with international Anti-Money Laundering (AML) standards.
All users agree to these terms when placing an order, and our policies are clearly outlined in our AML Policy and Terms of Service. Our Know Your Customer (KYC) and SoF procedures are also implemented in line with global data protection laws, including GDPR, safeguarding your privacy while upholding the integrity of our operations.
Please understand that such reviews are not intended to delay your experience but are necessary steps to protect all parties involved. Once the requested information is provided, our Security Team will promptly assess the case and proceed accordingly.
We encourage open communication and invite you to continue engaging with our team via email so we can resolve the matter swiftly and professionally.
Thank you for your understanding.
Kind regards,
EasyBit Team