Безопасен ли eyeonasia.co.uk?

Originally ordered from them as they were a Good Smile Company partner shop at the time and had favourable reviews. After over a year I still haven't received 2 nendoroids I pre-ordered. Absolutely no communication whatsoever; they never answer messages on Twitter or email and have deleted their facebook page. Unfortunately I paid by debit card so can't even get a refund. Many customers have had a similar experience of pre-ordering and not receiving goods if you search on Twitter. I would absolutely avoid ordering from here.