Terrible relations with readers and community. There are cases of bias and banning/removal of those who criticise their content or motives.
They have gone downhill a few years ago and originally started off as a welcomed, gained the most read tech news site in South Africa and subsequently have transcended into rather shady tactics. Use alternatives like TechCentral or ITweb.
South Africa's biggest technology news site with an excellent forum that is home to an active and well-moderated community with varied discussions and content.