Unlike banks with shareholders wanting more and more profits, this is a Building Society, owned by US not THEM.
A better type of business, not any more efficient, still has human failures but more easily forgiven.
Well it not secure enough as it has poor secuirty which can hack your account as I was hit last time by lost more than £200 and customer dept are very poor - it was very good last time but now it poor and not enough to secure your onlien account so keep your eye peel open for 24/7 - I wont use this Building Soc again for goods - Beware!!!
Some of site contained hidden trojan at back door when you enter online for check account that why I found there is poor security so watch your account or Nationwide would charge you a lots if you in heavy debt. I keep this building society out for good, never use it again.