Безопасен ли pelacase.com?

I found this bio degradable phone case company via Instagram so I figured it had to be pretty legitimate. I was at a complete loss of character. Online it states that it takes approximately 7-10 business days to ship out product, I received a shipping email after three weeks and only because I had emailied them first. After those three weeks, it became a month and I sent them a second email letting them know that I hadn’t received my order and they told me they were “sorry” and to verify my address. They told me they lost my order and we’re “replacing it”. I asked for a refund and got no response, it’s been almost two months now and no order has arrived. Definitely do not order anything from this company.