Безопасен ли priorservice.com?

I special ordered a hat and sent a picture exactly how I wanted it to look. I followed up with a phone call. Customer service received the picture and said they could definitely make it. When I received the hat, it was entirely different. I immediately sent it back and called to complain. They said no refunds and the hat was good enough. Actually their return policy says they will refund. They have the hat they made and they have the money. I now have nothing. Use caution. These people are ripping off veterans.