Reply from android-enjoyed.com9 years ago
Hi
Many of these reviews are false and misleading, also with many not placed by actual customers. We do not send and will not and never have sent fake items, we stand by this so much that we will offer anyone who can prove they received a fake item 10 times there money back, so if anyone believes they received a fake item they are welcome to get the device inspected for its authenticity.
It is impossible to guarantee that all items shipped are not faulty, this is why retailers and manufacturers alike have DOA policies, this is also why there is provisions under Australian Consumer Law for such instances, but we most certainly do not knowingly or willing send faulty items to customers, but any customer who does receive a faulty item is welcome to a full refund.
We honour all warranty claims, as part of the warranty process we will either repair the product or offer an option of replacement of the product for the same or newer equivalent model or a refund of the customers money in the event we can not repair the product in a reasonable amount of time or it is uneconomical for repair.
The link to product review has many false and misleading reviews, including reviews posted by scammers trying to exploit our online reputation.