Best Buy Online will not give you the prices on many items unless you open an account giving them your email address and phone number. I find this invasive. Customer service confirmed that this is Best Buy's new online policy. Then when I tried to use my browser's back button to return to my Google search, Best Buy's site wouldn't let me--in other words they hijacked my browser.
In 2010 I had a nightmare experience with them. They didn't know that they picked the wrong SOB to screw over because soon my .com will launch and I will have a very public forum.
The site wont lie and it will also cover all kinds of positive things too. It will be balanced and it will strive for accuracy. However, if businesses treat people that badly- They made their decisions and some of us may have a thing or two to say about it...