Is comcast.com Safe?

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4.4
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(44 Reviews)
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44 Reviews by the community
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The most trustworthy online protection
Sep 11, 2011
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This is the official Comcast website. It does not do any such harm or phishing. The website lets you purchase service from Comcast. Discover and use tons of features. Access your account and check out new services or upgrade to a new service and much more. Only one con which is it does have cookies that do log your steps.
Helpful
Sep 3, 2011
Comcast's broadband service is much better in my opinion than DSL. I get much better connection speeds over broadband than I ever did with DSL!
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1
Aug 20, 2011
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While Comcast's live customer support is atrocious and their service is at times extremely unreliable, I must admit that their website is quite easy to navigate and very easy and secure for online payments. There, I said it.
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2
Aug 9, 2011
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Unexplained Comcast outage today. Finally tracked down customer service number, and NO help. Still without internet, and frustrated! Ugh!
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1
Jul 30, 2011
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No lo entiendo... una empresa que esta en la posición y categoría que ocupa, y sin yo tener ninguna relación comercial con ellos, ni haberles solicitado servicio alguno... mientras navegaba, hace unos instantes, el servicio de protección de intrusiones para en seco a estos señores que estaban haciéndome un barrido de puertos!... por que? que les pasa?... simplemente no lo entiendo!.
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1
Apr 30, 2011
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WORST CABLE COMPANY EVER!!! They brag about their customer support. Like half my channels wouldn't work-guy said he couldn't help because he didn't even work for comcast!!
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3
Mar 7, 2011
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All internet companies seem to want to do something but rip people off these days. There is definitely a ton of small print to read thru, and if you plan on getting service from them, your going to want to make sure exactly what your total cost will be BEFORE they come out and install the service. I would get a quote and get it in writing before I had the service installed. Also if you have bad service and your internet goes out, you need to call them even though the customer service is poor, you need to make sure you get credit for the time the internet was out. Nobody should have to pay full price for a service that isn't being delivered properly. IF they won't credit your account for the time the service was out. Make sure you cancel the contract IF you have a contract. That could be the whole time you can get out of it without paying a cancellation fee.
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7
Feb 3, 2011
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Lightning-fast Internet speeds ----not at all.
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4
My aunt had JUST NOW got her COMCAST cable back today,ABSOLUTELY NO CHANNELS except 2,3,5,21,22,..................and 98.
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2
Jul 2, 2010
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Very poor service even for new service order request.
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2
May 26, 2010
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Tricky advertising will cost you $15 a month more than what you thought for Internet (if the service is not bundled).
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3
Mar 23, 2010
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Comcast Sucks. The reason why they suck is because all the stupid ads they put up about their plans and servuces. I called them last year and asked for the 69.99 plan and they told me they dont have that. False advertisements. they don't know what they are in for.
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4
Jan 16, 2010
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1 web bug (Invisible Tracking Cookie) http://en.wikipedia.org/wiki/Web_bug Web bug link to wikipedia
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3
Dec 27, 2009
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i get better customer service from a brick wall these f#%$ have no clue wut there doing i have swaped to dial up and can say im lot more happy other than slow net
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2
Oct 9, 2009
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Awful and annoying website, terrible customer service, continual outtages, and lacking channel lineup make Comcast a bad deal. Whoever gave this site a passing grade obviously works there.
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8
Sep 28, 2009
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good website and very useful
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1
May 6, 2009
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They don't give viruses or anything like that but they are terrible when it comes to customer service. The internet here goes out quite a bit. I've been with Comcast for many years now but the one thing that sucked was their customer service. Also, they will say on occasion that they will call back, but they don't (only happens sometimes).
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11
Mar 20, 2009
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Even AOL's dial-up service wasn't as bad as the service these people provided. My friend who lives in my neighborhood knows all about this, since he has had all sorts of problems with Comcast, its service, its s**ty security which it offers, and all sorts of other unreasonable issues! For this reason, I would actually have to go as far as giving this crappy service the red rating in all categories, due to atrociousness in their browser, their television service, their phone service and the security behind those items!
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12
Jan 26, 2009
Comcast Sucks on internet and Television service. My Brother Kyle Davidson has it and he told me it sucks majorly. The TV kept going out on him and the internet kept crashing Gave his computer 65 thousand viruses and attacks. Looks like i cant play him on Halo for PC Tonight.
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12
Oct 9, 2008
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Comcast is by far the worst company I have ever dealt with from a customer service perspective. Phone calls to their call center provide an average of 45 minutes of hold time. I could go on about their horrible customer support, but anyone that has had the misfortune of having to deal with Comcast probably already knows what I am saying.
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12
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Save on Comcast Digital Cable TV, High-Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on XFINITY® by Comcast.

Trustworthiness
88
/100
Child Safety
90
/100
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