Don't make the mistake of trying to contact Earthlink for support. Their customer support is hopeless. They have clearly outsourced it to a 3rd world country and the contact center is powerless to do anything apart from a few standard responses. They refused to even email someone in their abuse team (or to have someone email me) to discuss a technical issue which was affecting their own customers. Even when I directly email the abuse team about a delivery problem, the emails go unanswered again and again. How can this be the standard of support provided by a major company?
Earthlink is more expensive than Time Warner Cable!
Earth Link starting at $21.95 a month.
Time Warner starting at $19.99 a month.
Virgin Mobile depends on what you get but they are more expensive than both! I was paying $50.00 a month(crazy)!
So much for switching to a cheaper internet company, Earthlink is not a savings!
Great ISP and email service provider. Partners/Sponsors of Norton Internet Security. They make the Earthlink Protection Center and Totalaccess. Normally good customer support, too. GREAT spam filter, I've never gotten spam in my three years.
Trust: 97/100, Vendor Reliability 92.5/100, Privacy 96/100, Child Safety ***** Overall Rating: *****
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