Is gearbest.com Safe?

I discovered a very good site that is GearBest. I was very satisfied with the speed of receipt of my order (in France) and the price of the items I ordered. I had bought the Xiaomi products and the Aqara range with Gateway, switches and temperature and humidity probes. I am very satisfied with the quality of the package and products. I recommend this site and I do not hesitate to the re-orders on it

на русском языке: на сайте gearbest я зарегистрирован с 2015 года и ни разу не пожалел об этом. это по праву один из лидирующих магазинов в мире! очень удобно организованна служба поддержки, которая всегда идет на встречу в любой сложившейся ситуации! ща время покупок на GearBest я никогда не сталкивался с проблемами доставки или некачественного товара! отправляют товар согласно заявленному сроку в очень надёжной упаковке. я каждый день захожу на сайт, чтобы посмотреть на огромное колличество распродаж и акций! удобный интерфейс, купоны на скидку каждый день, интересные розыгрыши и игры с призами - всё это есть на сайте GearBest и это круто! еще есть приложение gearbest на игровом рынке, через которое очень удобно совершать покупки и знакомится с товарами и акциями! РЕКОМЕНДУЮ! советую не слушать негативные заказные отзывы о магазине, потому что команда gearbest старается и делает свою работу на совесть, это подтверждает мой опыт покупок! попробуйте зарегистрироваться и приобрести что-нибудь и сами в этом месяце! рекомендую магазин на все 100%! in English: on the website gearbest I registered since 2015 and never regretted it. this is by right one of the leading stores in the world! very conveniently organized support service, which always goes to the meeting in any current situation! While I was buying GearBest I never faced problems with delivery or poor quality goods! send the goods according to the stated date in a very reliable packaging. I go to the site every day to look at a huge number of sales and shares! convenient interface, discount coupons every day, interesting drawings and games with prizes - all this is on the site GearBest and it's cool! still there is a gearbest application on the gaming market, through which it is very convenient to make purchases and get acquainted with goods and shares! I RECOMMEND! I advise you not to listen to negative customer reviews about the store, because the team gearbest tries and does its work on conscience, it confirms my shopping experience! try to register and buy something yourself this month! I recommend the store for 100%!

I ordered Xiaomi redmi note 4 track number RG989041153BE. Parcel didn't come to Ukraine. Gearbest don't return my money. After I made few tickets they blocked my account, Now if I want log in (my account teofila.posh@bk.ru) it is an error "Your account is experiencing technical issues, please contact our Support Center". So I lose my money and they delete my account, I didn't recommend buy from Gearbest anything!!! Заказал смартфон Xiaomi redmi note 4, трек номер RG989041153BE. Телефон так и не приехал (можно проверить на любом сайте для проверки треков). Писала им много раз тикеты но они просто тянули время. Одного дня просто забанили или удалили мой аккаунт (teofila.posh@bk.ru) при входе ошибка "Your account is experiencing technical issues, please contact our Support Center". Писала им на мейл но ответа нет только ссылка на новый тикет но войти прочитать нельзя так как удалили аккаут. Не рекомендую у них покупать в магазине Gearbest так как окажитесь без денег и без товара, а потом вас просто забанят.

I buying many times from Gearbest. But if will have any problems they will ignore you. I ordered phones order numbers W1712050805026398 and W1801090540166293. But I didn't get them more than 5 months. Track numbers are RU103600094NL and RF517745792SG. If them track on 17track you will see parcels didn't come to my country. By the PayPal rules seller must solve promlem with shipping company and make refund to buyer. Gearbest ignore my tickets and didn't answer for them. Be carefull!!!

The Gearbest is REALLY one of the best online shops. I have bought many times there (mobile phones, toys, home things and etc). I think that delivery is quick. And the package is very good. All items in my orders were unbroken not like from some other's internet shops. My last order is on Mar 11, 2018 - LCD 8.5 inch Digital Graphic Tablet (order number W1803111257064421). I have received this parcel less than in one month (28 days from my order). It is Very good LCD Graphics Tablet for childrens. It is very easy to clean the painted things. You must press only one button. My baby like it very much! I am obliged to tell that the Gearbest's cost are cheaper other sites. My friends have bought this LCD Graphics Tablet like me on Gearbest. Thank you Gearbest! I'm going to buy on Gearbest again. Every buyer will be satisfied Gearbest's service, prices, support and delivery time.

Order W1711071610252999 with Gearbest. The Mi Max 2 phone is the most modern in the phone market. Its 6.44-inch high resolution screen of pure visual feel there is no comparison. A battery of 5300 mAh with durability over 24 hours of extreme use, without heating. Beautiful, lightweight and perfect for day to day use. Gearbest has great products with great promos. Delivery and satisfaction guaranteed. Great customer service team, both in sales and after sales. Always attentive in quality and customer satisfaction. I recommend to all the business relationship. Rey Barros

The good: There are good deals and coupons from time to time - when the item you ordered actually arrives... The bad: Their customer support seems like a complete waste of time, they don't seem like they're there to help you, just to make sure you get bored of the procedure. I ordered a phone in december 2017 that hasn't arrived to this day. I have contacted the support, they said i have to wait 2 months from the day i made the orded, that's when they conclude it as lost. Okay, 2 months passed, i had to fill out a form that i didn't receive it. After that they just say that they did everything right, the shipping company is to blame and they will only refund half of the price. What? Looking at the tracking number they provided its status is "announced/ post got the information" meaning the shipping company DIDN'T EVEN GET the package. So to this day they have no intention whatsoever to refund me fully. Here's another story: I got a smartwatch from them that broke from updating itself with its own app. It took me 1.5 week to get it fully refunded which means messaging them every day back and forth and had to haggle with them because at first they didn't want to give a full refund of course. So that's all of my bad experience with gearbest, it could even be a good store if they didn't have so bad customer support. PS. I'm going to post this review to other sites as well to let more people know about the ethics of this company.

I have made the order of Xiaomi Redmi Note 4 ( W1711110942222917 Nov 11, 2017 ) and have been surprised fast delivery. The packet had good packaging. Delivery date of 23 days. Have brought me it home. I was very happy with phone. It is fast. Everything is remarkable. I still will do several control purchases in this shop. I read a many of complaint to shop here. I made several orders and they were quickly delivered and I am happy with these items. The first was the order of W1612071052060958 for Convoy S2+ LED Flashlight.

По правилам компании, в случае пропажи товара, вам вернут только 50% от стоимости товара. Какие-либо доказательства отправки товара (квитанции, фото посылки) категорически не представляются. Предлагается какой-то подозрительный трекинг номер, который не отслеживается.