I find it completely wrong that people claim this website is scam or malicious only because the restaurant they ordered the food is bad.
This is same as saying WOT is bad because there is a bad website on WWW.
This website is for ORDERING FOOD and REVIEWING RESTAURANTS. If a restaurant is giving you cold food or stealing your money or making you sick, you give a bad review for that restaurant AT Just-EAT.
Just-Eat does not guarantee the quality of your food. It is just an intermediary website that makes it easy for people to order food from the local restaurants around them.
You enter your postcode and it gives you information about the restaurants around you. You can pick your food from the menus of these restaurants, order your food, and leave notes to restaurants, you can pay by cash at the door or with credit card through just-EAT. Afterwards you can review the restaurant.
When there is something wrong, you can call them to check what is going on. I find their customer support really good.
Reliable site overall but many of the poor customer experiences documented are entirely due to some of the Incompetent restaurants they list.
Site should be more concious and apply better vetting when listing businesses. And please, knock off the annoying, repetitive emails.