proflowers.comは安全ですか？

Did not deliver as promised.  On one order, charged shipping and handling $12.99 for each of the 3 items. Ordered product for engagement for fiance, for a specific date over a week in advance.  Customer service done overseas, difficult to understand, offered "complimentary" replacement for what wasn't delivered as a solution, basically meant they'd deliver at a later date what I already paid for, or coupons to use on ProFlowers.  2nd bad experience with them, even worse customer service when a mistake is made.  Never again.

I HATE THIS TYPE OF CRAP.  So the flowers have a radio discount of $29.99 and a free vase and show a delivery of $4.99.  So I',m expecting a total of $35.  Here's the the actual total! One Dozen Red Roses $39.99: $29.99 Glass Ginger Vase: $9.99 Standard Delivery $12.99 Free Clear Standard Vase -$9.99  Care & Handling $2.99 $45.97! To get your shipping discount, you have to sign up for FreeShipping.com!  THAT's BS!

And I just got spammed toda,y just in time for mother's day! I got this spam email whose URLs redirect to this site. Either proflowers is spamming or is paying people to spam on their behalf: ========================== Date: Tue, 17 Dec 2013 From: Fresh Flowers <Louise@prosflower.com> Subject: What's Red, White, Green and Only $19.99? It's Officially Last Minute for Christmas Delivery Make this Christmas memorable with our unique Christmas gifts. Take a look at our collection of unique Christmas favorites. We have the perfect Christmas gifts for him and her. Click Here To Save 50% Christmas Flowers & Gifts Douglas Fir: 20 Chirstmas Tulips $39.98 Purchase Ruby Vase: Holiday Treasure $29.99 Purchase As always, we thank you for your support. If you no longer wish to recieve these e-mails, click here or write to Jr. San Martin 760 Trujillo • La Libertad • Peru

This site advertises one price but then they keep adding a bunch of fees until their prices are as high or higher than the competition. They also try to sign you up rather deceptively to savings programs that are in and of themselves both deceptive if not criminally fraudulent. They also do not tell you the actual costs until they have all of your credit card information on file. These are my opinions based upon my dealings with this group of deceiving fools and I recommend you find another florist.

ProFlowers has a great model for getting the freshest and longest-lasting flowers directly from the field to your loved ones. They FedEx their flowers directly from the grower, so they are super fresh and last much much longer than flowers than have been sitting around warehouses or shops for days and days. They guarantee that all their flowers, plants and preserved items will last at least 7 days or your money back!

I noticed a Better Business Bureau advisory at ***** 'Consumer complaints allege that consumers are not aware of, nor did they sign up for, a discount program with recurring monthly charges known as Easy Saver Rewards or FreeShipping.com. ProFlowers has explained that when consumers accept the incentive offered ($15 off their next order or $15 free shipping rebate), they are signing up for "EasySaver Rewards (EZ Saver)" or "Free Shipping.com" programs that charge an additional recurring fee. 'Pro Flowers has acknowledged that their 100% satisfaction guarantee applies to the EZ Saver Rewards and/or Free Shipping program. The company states they have and will issue full refunds to consumers who misunderstood the terms & conditions or are not completely satisfied with the service. 'If you have registered for either of these programs and would like additional information regarding the terms of membership or need help with canceling your membership, please contact the merchant directly at (858) ***** '

As far as flowers and delivery, they are a good company. But after signing up for their reminder services, my mailbox exploded with spam from other companies. I unsubscribed from their email, but three years later I'm still getting email from them. I also tried to unsubscribe from their "reminder" service, but still got reminders for two years after my mom had passed away. Just call your local flower shop and have them send flowers and avoid this company.

The flowers I ordered arrived frozen (it was winter after all). I contacted ProFlowers and they immediately offered a replacement shipment which arrived in fine shape. stuff happens. they made it right. A couple of things in the "not as good as it could be" ... > I found it hard to locate the free vase; they kept wanting to sell me an upgrade. > They really push the "sign up for free shipping" - I did sign up on purpose. Free membership for 30 days. To get a refund of the shipping: Print the form. Fill it out with pen. Include information from your order (you did keep your receipt, right?). Mail it in. I cancelled my member ship for the "free shipping" club in about 2 weeks (giving time for my rebate form to arrive but before my free trial was over.) Cancelling could be done via on-line. A few weeks later I got a check for the amount of the shipping.