Is snapdeal.com Safe?

Company is sending fake invoices and repeatedly newsletters, which you can report as spam on their website, with the result that you get more advertizement, probably because that confirms via tracking link, that you have read the email. I can absolutely garantee, that I am not a customer of that company and have never ordered anything there. I get those newsletters to a quite odd email address used by a FidoNet Gateway.

Snapdeal is fraud.Dont buy from them even if items are cheaper than FK & Amazon or any other E-Commerce site.Shop at your own risk Snapdeal scam alert! Fraud ppl -_-..cheaters

I bought an Elgi Ultra Dura+ grinder from snap deal. I received the delivery with a worn out box. When asked, it was told that the box was damaged in the transit and that it is a fresh piece. But the serial no. on the grinder and the serial no. on the box are totally different and from different batch. Also the handle of the grinder was broken. I filed for a refund request and was asked to send the images. I have already sent the images 7 times(showing the torm box, torn thermocols inside, the difference in serial no.); Even now, the snapdeal replies back asking for images. What else proof do they want. They have sent me a display piece packed in a different cover and they are not ready to accept it. They have not even initiated a return pickup after 7 days. I have bought things online before from flipkart. But I have never had a horrible experience like this. If it was flipkart, I would have recieved my refund by now, Snapdeal is customer care is dummy. Its one clik refund is bull shit. The customer care has not information on the status , They only say its forwarder to some team. Each representative give contradictory status information about my issue. There is no actual status update either on the website in our login OR a written email saying atleast 'Issue is being processed. All images recieved'. Each time , when i call , they say some image is not proper and give that as a reason for the dealy. I Dont know what else image to send now. For the small discount they have given, I have spent more time, energy and money on repeated phone calls to the customer care. I am not sure , How long I will have to struggle to get my money back. MY order no: is ***** Very Very pathetic service! This is the first and last time, I will be buying from snapdeal.

SNAPDEAL Order Nbr. ***** / Request #8484439 TV Not working on delivery and NO Refund/Exchange despite innumerable calls to customer service. Had paid money online & since then there's been No response whatsover except a couple of robotic emails/ customer rep saying 'we are looking into this'. This is UNacceptable and the company must be punished for malpractises and utter incompetence. How can they take the customers money and then NOT deliver the right product and keep delaying on 'purpose', which I am 100% sure is the case looking at the attitude/robotic replies of customer reps. I am sure that 1.SNAPDEAL does NOT have a working product available on short notice due to their network of SHADY/SUBstandard sellers and merchandisers who sell fake/used/defective/stolen products. 2. They take customer's money today and promise to deliver a product within say 2-5 days, and then keep delaying for months until customer is fed up of calling again and again and cancels and demands refund as per their immoral TrustPay guarantee. They then take another month to return the money which they have to legally anyways someday or the customer can actually sue. Now by this stage, they have kept your money for couple months and earned INTEREST on it; while you tear your hair apart. I have shopped online extensively in the US in the past 7-8 years and now here in India in the past year. Its safe to say THIS HAS BEEN MY WORST ONLINE SHOPPING EXPERIENCE EVER. The Number of online complaints and pleas for help I see is something I havent seen before for a company that is supposedly One of India's recent times internet success stories. I think Its easy to ride the wave of increasing internet reach in India currently and quicky rise as a company, but very difficult to sustain it in the longer run with these kind of operations and unethical behavior. I refuse to believe that someone senior in the company hasnt seen or is not aware of the sheer number of complaints and the kind that would figure in peoples 'most horrible experience' lists. And if they have seen it, then why do these complaints keep getting more and more as each day passes. Arent corporations supposed to atleast make an effort to better themselves. What kind of business are you running? Is the company moto ONLY to earn money at customers expense. To hell with return customers huh? I have been doing some online research specifically on snapdeal reviews and the kind of complaints compared to other sites such as amazon india, flipkart..and I see the difference. Its quite an eye opener. And kind of a scam. Dear Snapdeal - Yes, you are one of India's recent internet success stories. But you are also operating a scam. Making a quick buck and fooling customers. Remember the Internet is forever. Whatever's written on here is your history and legacy. And the lakhs (maybe millions) of rants and complaints and desperate pleas for help plastered all over the internet by cheated customers will come back to bite you someday when it really matters. You made a joke out of something as simple as online shopping. -T Mathews