Is o2.co.uk Safe?

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4.7
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(15 Reviews)
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o2.co.uk

4.7
starstarstarstarhalf-star
(15 Reviews)
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15 Reviews by the community
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The most trustworthy online protection
Portafino
Aug 11, 2016
Aug 11, 2016
starstarstarstarstar
O2 is trustworthy and their website is safe.
Amobirius
Sep 1, 2015
Sep 1, 2015
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I have switched to O2 from the dreaded Vodafone (Through Carphone Warehouse) and it seems to be actually good, I like O2 Priority and it was the cheapest deal on Carphone Warehouse. Signal is a lot better then Vodafone as well.
Randomenemy321
Jan 1, 2015
Jan 1, 2015
starstarstarstarstar
O2 is a trustworthy company with a trustworthy site. The downside is that O2 has a lot better competitors, I would personally recommend https://giffgaff.com/ as it runs on the O2 network and for Internet and texts is better value for money with a better customer experience.
rebe.ka90
Jan 2, 2014
Jan 2, 2014
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There is no one to talk to on this site. I want my money back!
Benzyl
Aug 25, 2013
Aug 25, 2013
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Well presented ISP/telecom service provider website albeit often slow and unresponsive that's open to all. Some free services such as email and online texting available although the support pages and response is fantastically poor with no likely possibility of making them care or solve problems in less than three years..
Cordelia1986
Jan 10, 2013
Jan 10, 2013
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not a good customer experience - so confusing. not any direct way to contact specific branches, just one phone number and 'forum' option. the service is good but when it goes wrong it's a pain to contact the customer service team. I have recently had trouble with a 'home move' through O2. I cannot even list the amount of problems I have encountered due to the uselessness of their customer service and general service teams. I have had around fifty phone calls, and each agent tells me a different thing. talking to them has driven me to tears on a few occasions. after TWO MONTHS with no landline/internet I have ordered a new line through BT, no trouble at all. good riddance O2. never ever ever ever EVER again.
Angel Rose
May 22, 2011
May 22, 2011
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They lied to my husband about how much it would cost to cancel his contract. They said they'd take the payment via Direct Debit, but they didn't, and then they threatened him with legal action. They also claimed to have sent me a SIM card I'd asked for, but they hadn't. And they don't always send me a code to get a Surprise. I'm switching to Vodafone.
simon121
Sep 22, 2010
Sep 22, 2010
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excellent site
rflindell
Jul 18, 2010
Jul 18, 2010
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Highly trusted site, having ordered goods using this service. Customer service was excellent, friendly & also demonstrated protective measures on card details due to recent change of address which was corrected with a single phone call with next day delivery. No faults at all with this site.
Iskariot
Jul 3, 2010
Jul 3, 2010
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I like it, :)
Paul Law
Jun 23, 2010
Jun 23, 2010
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easy to move thru site
Dilzybhoy
Feb 11, 2010
Feb 11, 2010
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Does what it says on the tin. Can be a bit slow at time though.
Graham Smith
Jan 12, 2009
Jan 12, 2009
starstarstarstarstar
excellent site

About this site

O2 is a leading provider of mobile phones, mobile broadband and sim only deals. Explore MyO2, Priority, O2 Refresh, O2 WiFi and much more at O2.co.uk.

Trustworthiness
93
/100
Child Safety
94
/100