Le site lightinthebox.com est-il sûr ?

The site takes a postage payment with the order. There is no mention of any additional payments. The delivery service will then contact you and request additional payments for import duty for goods from China. At no time does the site mention the possibility of such payments. I was asked for £12 for a shower soap dish.

My father in law ordered a tablet for £100, paid £13 shipping cost's too and was asked for another £30 from UPS for "excise duty". I went to his order status on their site and there was absolutely no mention whatsoever of any additional charges and no mention that "excise duty" may be charged ... I even went through a mock order and still, no mention of excise duty being charged so rejected the order and they EVENTUALLY offered to refund the extra charges but he rejected it completely by this time. PayPal eventually got involved and he got a full refund but PayPal shouldn't be dealing with a company like this so they are just as bad as far as I'm concerned.

"I have purchased items from this retailer and I would say it is one of the best I have experienced so far. I would recommend them to anybody and will continue to be their loyal customer. From the pre-sales customer services to the after sales customer services are absolutely brilliant. Their staff are always there to help. I receive my order very quickly sometimes before the given timescale. The items I have bought so far are very beautiful. In summary they give customers quality products for very good prices. Plus excellent customer services. The material of their shirts and dresses are very beautiful and well sewn. If you are thinking of getting a customized dress. Please do not hesitate to visit Light in the box because they will definitely meet your requirements. My experience with light in the box has been amazing!!!!!!"

I am making purchases through this website since almost over 6 months, and so far I can tell they are good. Cost of the products are not that much expensive and they ship very promptly as soon as you make a purchase. I will also recommend to my friends and family.