Le site newegg.com est-il sûr ?

Newegg is a great site! I have bought computer components and accessories from them and have not had too much of an issue with them. However, when I was returning a monitor I did not like (the screen was acting a bit odd), I accidentally ripped the UPC code. I asked their customer service representative if they would still accept it, since I was already at UPS to ship it, they tried to expedite the process of getting someone at their RMA department to see if they would accept it. I believe it still took a bit, though. Wish the process could have been a bit shorter. Regardless, I would still buy from them again.

Newegg is an online electronics retailer. In general, their returns policy is solid, and they do not scam their customers. This is based off of my experienced making purchases in the US. I've purchased two laptops as well as a couple thousand dollars in desktop components from newegg over the course of the last 5 years.

It gets a very mixed rating because they do many things well and have good prices. One advantage they have is lots of customer reviews that tend to be excellent.However, the site is MESSED UP!!! If you load it on a browser other than stinky Internet Explorer and you have any trace of privacy/security expect things so fundamental as logins to fail. In 2014 I found some security holes and when I contacted them the walls went up. They didn't want to hear a word of it.Even if you don't experience problems with the site expect a flood of marketing mails- a problem that you will encounter with many similar sites. Put it all together and I would advise caution and thinking things through with these guys.

February 2015: NewEgg used to be a great company. Gone downhill in recent time. Now offering products from Asia without their (used to be) great return policy. Recently ordered a product, not realizing it was from Singipor. Product does not show up, NewEgg does not back the sale. Done with NewEgg. EDIT 17 April 2015: It took some doing but after a few weeks of back and forth NewEgg made the situation right. Finally got the product after a number of weeks. I may still be a NewEgg customer, even if I have to be a very cautious customer.