I opened a support ticket asking about a fairly complicated redirect situation, and I got TWO answers within 6 minutes. Both addressed my questions, and my issue was resolved almost immediately. I've used a lot of different hosting companies, and Planethoster is incredibly fast and helpful with support issues every single time.
Amazing fast response to my technical question. Clear and concise explanation and instructions. Simply the best tech support and blazing fast shared web hosting -- all at an affordable price.
I really like Planethoster for its speed and uptime. Over the years, I can't recall one time my web site was down. Whenever I've had questions or run into support issues, the support team is always quick to respond. They provide a 5-star product.
As always, I need a help and they solve it. Very quick and fast. For that reason I always recommend Planethoster. Great job done by Planethoster support team. Big LOVE from me.
Planethoster is always there for you with great support, awesome communication, and assistance whenever needed with your system. Always & Highly recommended for their systems, engineering, sales, and support!
I appreciate your patience, understanding, cooperation and commitment to Customers' satisfaction which I have enjoyed so far. Rock-solid servers and high uptime at them! Thank you and keep it up.
Planethoster is highly recommended! ...currently my number 1 website hosting provider. Greater aftersales and support services coupled with a fast and reliable hosting platform are part of the pros they have on their arsenal of services.
Great hosting. Brilliant for anyone running a Moodle site. Very happy with the service and the help. Lots of help options, even for customers outside the US.
I contacted Planethoster concerning an issue with our webpage and parts not displaying correctly. Their customer service was more than helpful, offering suggestions on how to fix the problem and basically educating me on how to troubleshoot. A great company with superb customer service!
Planethoster's hosting service is unparalleled, I tried some other options for my heavy web site and this is the faster I have found, the customer service is on the best grade level. Like how they work for me. My website is online around the clock.
The team is amazing, immediate response time with very timely and professional assistance, and I'm very happy with the support. Best move I made was coming to Planethoster.
Quick responding, solving issues quickly, they are always on time, taking to customers as friends, overall I didn't regret it moving from my old host to Planethoster. Keep your good work, guys!
The tech support was very helpful. I especially appreciate their ability to listen and guide me on all the steps to migrate a website and 6 domains. I am not a computer genius. I stick with you until the issue is totally resolved. Never seen anything like it. Truly superior customer service!
As always, it is a great experience requesting support from Planethoster and its staff. Time Zone difference or not, we always get great support and valued input. Thank you, Planethoster, for ensuring my hosting Success and Efficiency!
Planethoster has been a reliable hosting service for almost 5 years. 90% of any issues we’ve ever had have always been resolved. Like them and recommend.
Great service, even better support desk. Quick, responsive, and super helpful. I highly recommend Planethoster as their servers are stable and reliable and prices are quite modest.
Using Planethoster service I get quality hosting which is cheap, reliable and simple to navigate around.
Servers work with no downtime. They take a good care of all of their customers.