Planethoster provides excellent hosting and support. I have never had an issue that was not resolved quickly, and in some cases Planethoster proactively dealt with the issue before I was aware of it. I have some sites with them, and all work effectively. Updates are always handled promptly. I am very pleased with the service!
I'd specify two main reasons why I like Planethoster:
1. Tech Support – Whenever we have had technical problems we found their tech people very fast to respond, courteous, knowledgeable and helpful. Having dealt with many tech companies in the past, I know this is rare and valuable.
2. The Interface – I love their interface. It's clean, intuitive and easy to navigate with lots of great features that make managing a web-site a snap. Keep up the good work!
What a surprise when I finally found, after much searching, an incredibly competent hosting provider. A beautiful surprise. Very good servers, steady and fast, as well as a very pleasant support to work with - understanding experts that solve any issue in matter of minutes.
Client depuis bientôt 1 an, ils sont quasi-irréprochable (une seule panne qui a été rapidement résolue, défaillance hardware).
J'héberge plusieurs petits projets et je n'ai pas à me plaindre, ils sont assez tolérants sur les usages. Par exemple j'ai importé un binaire que je lance chaque 24h depuis la console. Ils m'ont confirmé que je peux le faire tant que c'est raisonnable, suggérant toutefois de les contacter pour qu'ils voient si ce binaire peut être directement installé sur les serveurs.
What really stands out about this hosting is that. They have very good support compared to the small affordable price that I was able to get with this hosting. Since the day that I have purchased this hosting I was having many kinds of issues with my websites but their support guided me and fixed all the problems that I had along the way. I leave this positive review as a thank you to the awesome support team. I would very much recommend Planethoster for the budget minded people who are looking for a good hosting.
They have quick support, knowledgeable technicians (for the most part) and they have helped me out on nearly any issue I've had. Their prices are reasonable for what they offer. I've never had downtime.
Planethoster has been a great web hosting site for me. With WordPress it was very easy to setup and manage, plus my site is backed up every day in case you have a bad plug-in or code errors. I've used them for a few years now for my personal website and the support has been great, and site very easy to manage. For a personal inexpensive hosting company I would recommend them with no doubt.
I had some issues with SSL certificates on a number of sites and platforms and their technicians managed to resolve all my issues. I am very happy with the quick and professional support. Guys, you have made my day.
Whenever I have an issue, day or night, from Europe or Asia, I always have an immediate and qualified answer (and a solution). Just today, I had issues with subdomains, brilliantly solved by their techhnician, other issues about SSL certificates or billing and I had the same level of assistance from all their team.
Well I keep thinking to myself "how can they be this affordable AND offer this level of support" way more than I expected and hoped for. Their servers are fast and their patience is phenomenal. Impressed! I highly recommend them to anyone.
I have a lot of experience using hosting services with other companies. Planethoster is the only one so far who gives truly WordPress-enhanced hosting services with fully managed support at a very good price.
They helped me so much with everything! And they are really friendly, skillful and patient! EXCELLENT! Say no more!
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