Is dhgate.com Safe?

Considered safe by WOT

3.5
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(76 Reviews)
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76 Reviews by the community
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The most trustworthy online protection
Dec 23, 2020
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This is not a trustworthy site. Will be filing BBB complaint.
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Sep 1, 2019
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Attention, site sheltering crooks, you order a good that you never receive but on the other hand the tracking number of your parcel indicates that it was delivered ?? !! Внимание, на сайте укрываются мошенники, вы заказываете товар, который никогда не получаете, но с другой стороны, номер отслеживания вашей посылки указывает на то, что она была доставлена ?? !! Atención, ladrones de refugio del sitio, usted ordena un bien que nunca recibe pero, por otro lado, el número de seguimiento de su paquete indica que fue entregado. !! Attention, site abritant des vendeurs escrocs, vous commandez un bien que vous ne recevez jamais mais en revanche le numéro de suivi de votre colis indique qu'il a été livré ?? !!
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Feb 3, 2019
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dhgate arnaque Mise en garde! Le vendeur triche! Arnaquer le vendeur !!! Je n'ai pas reçu le colis et la commande était fermée pour le mauvais numéro de piste, mais je ne l'ai pas fait !!! Je n'ai pas reçu ma commande! Ne passez pas de commandes ici si vous ne voulez pas perdre votre argent! 12 personnes dans le même cas
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Nov 8, 2018
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They sell counterfeit products while claim the products are authentic.
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Aug 9, 2018
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The parcel didn't arrive, money didn't refund
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May 3, 2018
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Full of counterfeit items. All products, copies or not, have very low quality and take forever to arrive after being ordered. Avoid this website.
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May 20, 2017
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Absolut NICHT ZU EMPFEHLEN. Sowohl der Kundensupport ist weder hilfreich (ständig wechselnde Berater), noch geht der Support über 0815 Textbausteine hinaus. Im März Ware für über 500€ bestellt, laut Tracking kam diese in Deutschland an aber niemand wusste wo - bei mir jedenfalls nicht. Nachdem das System mir dann AUTOMATISCH eine Mail geschrieben hat, in welcher ich sieben Tage Zeit gehabt hätte zu verhindern, dass der Verkäufer sein Geld bekommt, hat DHGate das Geld an den Verkäufer überwiesen und meinte, alles wäre gut. Daraufhin habe ich dem Verkäufer geschrieben, dass die Ware nie ankam und ich um Zusendung neuer Ware oder Rückerstattung bitte. Daraufhin hat er die Ware verschickt und nach !!! 18 Tagen !!! (angeblich hat er es per Express verschickt) kam online die Meldung, es wurde zugestellt und wieder war keine Spur davon zu sehen. Seither antwortet der Verkäufer nicht mehr und auch der DHGate Support hilft nicht weiter. Der Support beruft sich darauf, dass ja kein "Disput" eröffnet wurde und sie daher nichts tun können... Lächerlich wirklich. Jedem, dem sein Geld lieb ist, sollte sich nach einem ORDENTLICHEN Onlineshop umsehen und getrost die Finger von DHGate lassen. Alles Betrüger!
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Apr 29, 2017
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A website that sells fake counterfeit goods. Buyer beware.
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Oct 3, 2016
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prices first time not always good but when you try buying again you take good discount
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May 19, 2016
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sale of counterfeit Spark Plugs, AVOID !
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Mar 11, 2016
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They sell porn toys so there goes your child safety. And the rest: Clickwhoring from searchengines claiming to have pretty much anything you want. Sorry, they don't. What they do have are cheap clones of brand items made to look like the original but of very low quality. Payment system is insecure. Use at your own risk. I would stay as far away as I can.
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Feb 21, 2016
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I ordered a phone from ibaby888 thru Dhgate 0n 1/28/16 with an expected delivery of 2/6/16. I received an invalid tracking Number...I contacted shipper, the answer was delayed til after the start of Chinese New Year. So I had to wait 2 weeks for an answer..after end of holiday I again contacted shipper was told has shipped ( again a lie) and to wait 2-3 days for the tracking number...Number was due today...Just received a cancellation of the order instead . Will see how they do on refund .But not holding my breath. DO NOT USE!!!!
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1
Apr 16, 2015
Watch out for emails containing malware/viruses!!
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Jan 3, 2015
I never visited this website yet a credit card transaction was processed with my 3 digit security code from the back of the card (unknown how this information was stolen) but DHGATE.Com would not respond to my contact attempts or provide any sales information. My credit card company has refunded the funds, replaced my card and has left notes for authorities regarding the illegal unauthorized transaction.
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Jan 2, 2015
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Some nice things, but the prices aren't always the best.
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Nov 20, 2014
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They canceled the order, and don't return money. I'm totally disappointed about refund policy.
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1
Nov 2, 2014
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I opened up the website and was instantly met with horrid photos of 99.99% naked women. I am absolutely disgusted that people say this site is good for kids!!
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Aug 18, 2014
hi there , Few times ago I ordered "X660 battery" from there but system altered wrog application error at payment section. Then system charged money for product. so I had a order without confirmation number. I could see my name and I didn't mention which link below. http://www.dhgate.com/product/x660-battery-for-samsung-mobile-cell-phone/101176328.html#s1-6-1|3551003285 But few day past supplier said they will not send the order. then I contact to dhgate's rubbish personal.They asked me order number(but I don't have order number(because of their system problem)).I have mailed my card debit information and I gave my card's all information (I am thankful for visual credit cards) then asked for get back my money to my card. but they did not give back my money. did not canceled order how ever there is no confirmation for item receive. Asked me order number again and again and again.so I like to tell you my friends. please don't waste my your money for them. protect your self. maybe they did not make fault till this time for you. but they have serious problems for trade.
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Jun 27, 2014
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Trustworthy site.I like this website.
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May 19, 2014
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5 purchases I performed and had problems with 3. Vendors do not know what they are doing, and they went as far as sending me literally garbage. Dhgate has the worst customer support I have ever seen. They stole me $57 Buy on DHgate, no more!!! Here is the warning sooner or later it will happen to you the same.
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About this site

Buy high quality China wholesale apparel, cell phones, electronics, handbags, wedding dresses and other wholesale products directly from reliable Chinese wholesalers on DHgate, and get worldwide delivery plus free escrow service.

Trustworthiness
71
/100
Child Safety
73
/100
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