Is hostgator.com Safe?
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Website security score
89%
Is this website claimed?
No
Community reviews
★ 4.7
WOT’s algorithm
93%
Child Safety
92%
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4.7
Based on 88 reviews
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Newest
This company defrauded me of nearly $117,000. Thankfully, I recovered the full amount with support, though the journey was rough. Please be careful. More info is above.
Helpful
The abuse email of those sick b.stards is not able to receive abuse emails: Remote server returned '550 5.2.5 Folder full'
Clearly those guys unprofessional and incompetent
Helpful
Gosto muito de trabalhar com a Hostgator. É onde tenho sites e onde hospedo, e até o momento não tenho do que reclamar.
Helpful
Hostgator has been safe enough, however now has some serious security issues with WordPress blogs being hacked through sites hosted by Hostgator itself.
Additionally, Hostgator has trouble managing its accounts, not to mention the spammers who make use of them. I've had problems that have originated solely from hostgator, such as incompatible versions of php and MySQL on their servers, for example.
Based on my personal mis-experiences with them, their technical support is spotty and inadequate.
Helpful
They were really cool but have been sold out few years ago and now simply do not want to understand what is happening with them clearly. Support started very slow and bad for basically any reason out there and I do hope we can't take it anymore.
Helpful
Used to have great customer support, now they want you to pay for basic features and website security (they call it sitelock) and will even lie and say you have a virus to try and trick you into buying it (but other website malware checks say your site is clean).
Helpful
exellent Hosting company, very good support
Helpful
Safe haven for spammers and phishing scams: gator3276.hostgator.com ([198.57.247.240]
1
Very very poor customer support. 0 for support 0 for everything 0 for hostgator total hostgator is so bad
1
Support was not helpfull in opening abuse claims against phishers and spammers.
2
Very poor customer support. I suggest no to purchase a hosting package with this provider. They don't help their clients.
2
I can't believe that such a big company, has probably the worst service for her customers.
Helpful
*****
(Running registrar abuse contact websiteWelcome.com, which has a poor reputation.)
OTHER:
***** com (Hostgator.com /endurance.com)
*****
http://bgp.he.net/dns/hostgator.com#_ipinfo (June 2017, run by Softlayer Technologies Inc)
2
Phishing email sent from this domain with suspicious links to placeholder content; Server may be an open relay.
2
It's user friendly. I don't have any problems so far.
Helpful
Nice web hosting company and also quality service but little expensive than other web hosting company's
Helpful
Slow Server, Slow respond Support, They lie about coupon code. on the platform said 100USD, and when you ask for coupon code they will provide you 5oUSD. I Dont Recommend at all.
1
McDonald's of hosting companies. Great value but very slow support. Good for bloggers but not for companies.
2
Offers reseller, shared and dedicated plans.
Helpful
Spam and criminal friendly hosting company HostGator 's abuse department ignores complaints about scammers, criminals, and spammers operating on its network and knowingly allows the criminals to continue operating and spamming from their dirty network and violating US federal laws even after HostGator's abuse department has received multiple reports.
2
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