Is lifelock.com Safe?

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(24 Reviews)
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24 Reviews by the community
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The most trustworthy online protection
May 9, 2018
Please do your research before getting Identity Protection with this company. The Chinese are behind these companies... Norton/Symantec and Lifelock all have ties to Hauwei a Chinese firm. This firm is controlled by the Chinese government. So what could possibly go wrong with giving all your personal information to them?!? Fortunately there is an American company, ID Shield that is backed by KROLL and provides better protection and service. After doing your research check them out here at www.ID-Pros.net.
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Aug 4, 2016
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Given the recent lawsuits where they were found to be NOT doing their due diligence or doing what they said they would to protect people -- plus their staunchly continuing to stand behind Rush LimBog as sponsor after thousands of people wrote and boycotted them, I'm done with Lifelock.
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Dec 6, 2015
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Serious privacy risks. Here is an example of how they handle privacy issues: http://consumerist.com/2015/11/23/man-uses-lifelock-to-track-ex-wife-company-didnt-care/
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1
Nov 24, 2015
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Ignores the court, to add to its bad behaviour; http://consumerist.com/2015/11/23/man-uses-lifelock-to-track-ex-wife-company-didnt-care/
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1
Nov 5, 2015
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I lost my wallet and this site prevented my identification from being stolen. Its a very good option these days considering all the risks that are out there. Highly recommend!
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1
Aug 29, 2015
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It's a legal scam using FUD to trick users to think that they actually need this extra level of protection.
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2
Jul 9, 2014
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An excellent real life identity protection service. Almost have to have lived under the old proverbial rock to not have heard of them.
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1
May 9, 2014
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A complete scam avoid at all costs, their services doesn't do anything that you can do yourself by watching your own bank statements.
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1
Feb 3, 2014
This site uses SCARE TACTICS to gain customers.
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3
Jan 28, 2014
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I use this site for over a year and help on credit card problems make sure my information was up to date by emailing or calling me I trust the site.
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1
Mar 5, 2013
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It doesn't do anything more than what you can do for yourself for free. They also used deceptive advertising right off the bat to get customers. http://bbb.org/central-northern-western-arizona/business-reviews/identity-theft-protection-and-prevention-services/lifelock-inc-in-tempe-az-83005924
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3
Nov 17, 2011
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well i'm glad i checked here before signing up. I lost my wallet and in it was my drivers license my bank card which i have canceled and worst of all my social security number. I have two questions, why does this site show a green circle rating by the website when so many people have reported it being a scam, even a posted letter about a settlement case. This makes me wonder if i can trust any ratings from this on Google searches. One other question, does ANYONE have any idea of A TRUE way to protect my Identity? Besides not carrying your social in you freak'n' wallet.
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7
May 12, 2011
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Category #2: false advertisment. Go to this website: http://www.ftc.gov/bcp/cases/lifelock/index.shtml Heres what the .gov site says: LifeLock, Inc. has agreed to pay $11 million to the Federal Trade Commission and $1 million to a group of 35 state attorneys general to settle charges that the company used false claims to promote its identity theft protection services, which it widely advertised by displaying the CEO's Social Security number. The FTC and 35 states have charged LifeLock with deceptive advertising. According to the lawsuit, LifeLock claimed its service would protect consumers against all forms of identity theft, when, in fact, LifeLock offered only limited protection against only some forms of ID theft. The FTC is using the $11 million it received from the settlement to provide partial refunds to current and former LifeLock customers who paid for LifeLock services before April 1, 2009. Refund checks are currently being mailed to eligible customers. Eligible customers do not need to contact the settlement administrator or the FTC in order to receive a check. Consumers who have any questions may call 1-888-288-0783 or visit www.ftc.gov/redress.
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5
Nov 22, 2010
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I got a letter from the UNITED STATES OF AMERICA FEDERAL TRADE COMMISSION WASHINGTON D.C. 20580 Office of Attorney General, Bill McCollum State of Florida The Capitol PL-01 Tallahassee, FL 32399-1050 Dear Consumer, We're writing because you were a consumer of LifeLock. The Federal Trade Commission (FTC), the nation's consumer protection agency, and 36 state attorneys general - including Bill McCollum, the Attorney General of Florida - recently settled lawsuits against LifeLock and two of its founders. According to the FTC and the attorneys general, LifeLock did not deliver the level of identity theft protection it promised and failed to protect customers who subscribed to LifeLock on or before April 1, 2009. The enclosed check is your share of the settlement. Please cash this check no later than 60 (sixty) days from the date of the check. After that, the check could bounce and your bank could charge you for a fee. If you cash this check, you're not giving up any legal rights you have against LifeLock, but the amount of the check may be deducted from any other money you get from LifeLock. Please call us toll-free at 1-888-288-0783 if you have any questions. For more about this lawsuit, visit http://ww.ftc.gov/lifelock. That site also has information about protecting yourself from identity theft. Sincerely, Office of the Settlement Administrator
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12
Nov 5, 2010
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seen posting comment spam on a long-dead blog comment thread to place a link to the website
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7
May 20, 2010
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This website has been reported as a phishing site.
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9
Mar 11, 2010
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This site is a sham. They will take your money and run.
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9
Dec 8, 2009
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It really Saved Me from All of the thieves trying to steal my Idenity. I recomnd it to everyone
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2
Aug 25, 2009
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Worked well for me after I lost my SS #
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3
Aug 13, 2009
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Great site. I have never had a problem with the site.
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About this site

LifeLock will protect your good name from identity theft and credit fraud. Learn more about our comprehensive suite of identity theft protection tools.

Trustworthiness
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Child Safety
83
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