Is newegg.com Safe?

phenomenal site i love newegg they always have amazing deals and such good parts and incredible cusomter service who needs an office max or a best buy when we have newegg. i just ordered a computer with 2gigs of ram 75 gigs of HD g force 280 x with a duel core processor for only 130 bucks FREE SHIPPING ive never gotten a better deal in my life. 5 star rating for sure .

While listing the bad things I thought it would be fair to list the Pros as well. I did give newegg a good rating because even with their bad qualities they are still one of the best! 1)Fast shipping. They usually ship the same day or next. 2)Prices are usually either fair or cheap. 3)They dont make you jump through hoops in order to RMA a product. Ship it right back to them and they will take care of the rest. Providing you did not send in for a rebate, but this is typical for RMAs. 4)Live chat. While I said that they had poor customer service in my other comment they do have a live chat function. The reps there are able to help you with store policies and issue RMAs and refunds. This is a somewhat redeeming quality but only to an extent.

Let all the newegg fanboys talk all they want but there are many reasons not to like newegg, but there are still many reasons to like them. They are one of the best out there but there are these reasons not to use them; 1)Shady business practices. They have been padding forums with posts making themselves look better than what they really are and when someone has a problem they post a reply on forums saying they will help but yet they do nothing. This is just for PR. If you buy the extended warranty on a product and send in for a rebate they will not honor it anymore and do not give you any warning that this will happen. Often times products are not what is pictured or post better specs than what the hardware really has. They sometimes delete reviews on products. 2)Bad costumer service. Pre '05 they used to have the best service but not anymore. Most of what their customer service does now is just post policies with no actual ability to help. (but see my good comment for the plus side) They charge you a steep fee to RMA a product and sometimes don't honor their own discounts or warranties. They have NO tech department. 3)Products are often DOA. I have received more DOA products from them than any other supplier and that is a shame because they have a high restocking fee that I am more than familiar with. There are many reasons to like or dislike newegg. All in all they arent too bad. I would say they are better than most.