outdoordistributors.com é seguro?

I ordered several parts from outdoordistributors.com because their prices would save me about $12 dealer direct. They stated on their Web site and in the order confirmation e-mail that they usually ship within 3 business days and that parts should arrive within 7 working days. Charges posted to my credit card on day two indicating that my order had shipped. After 10 business days I had still not received my parts. When I called and waited on hold for 10 minutes they told me that they were really busy and hadn't had a chance to ship my order and that it would probably go out next week. I told them to cancel my order because it would be another 7 working days before they arrive. After a week and a half I've yet to get any refund. DON'T BUY FROM THIS COMPANY YOU WILL NOT GET WHAT IS PROMISED.