This site was recommended to me by a friend, and I found the service to be excellent. Parcel arrived two days after I ordered it, and I was happy to see that they use Royal mail, instead of some less reputable cheaper option.
I haven't dealt with their customer service, so I can't comment on how good they are in terms of refunds etc. But I can confirm that at least for one customer (me) everything ran smoothly, and I'm very happy with my purchase.
This site is an absolute rip-off. They buy in well known brands,give them a different name to trick you into thinking they're unique, then stick a little devil face on them and mark up the price by about 40%. If I say anything bad about the company's poor reputation and overinflated prices then they'll no doubt threaten to sue me, as is their track record