It is some time now, that I actively used WhiteSmoke software and I remember not all nuisances that made me ditch the tool, but my overall feeling I have when remembering the time I had the tool on my PC is one of anger.
First: The quality of the work WhiteSmoke did was bad. During that time my English improved and I more and more realised that the corrections WhiteSmoke made were often wrong. There are free tools out there doing a much better job.
But the main nuisance was the load of Spam that came with Whitesmoke. They are bombarding their customers with advertisement and trying to bully you into buying every extension they offer by burying you under a shitload of mails.
I complained. I threatened with never buying WhiteSmoke again. I complained again. They said they took me from their list at least three times, but after some short period of silence the spam flood returned. I stopped using whitesmoke around 2012, I think. I still receive their spam. Or at least, my spamfolder is receiving and deleting their spam.
Wow, I was checking another website for Grammarly alternatives and this popped up as a flagged website. And I find it hard to believe that a worker from a f*cking GRAMMAR CHECKING SOFTWARE COMPANY uses slang and improper grammar. Suspicious.
I am a recent victim of their scam.
I recently purchased a "WhiteSmoke Anywhere Online Editor's Yearly Plan under their Christmas Discount offer of 80% off, I received in my mailbox." I wanted a grammar checking service to proof read my written materials. So I went ahead and purchased it for $19.95.
I went through a page
which I later realized its 'Identity is not Verified'.
This page redirected me to a payment gateway "www.plimus.com" whose "Identity is verified" and therefore I made a purchase.
I received login details I was supposed to enter into this page
When I attempted to enter username and password into this page I got a error saying,
"The login credentials you entered are not valid. Please contact email@example.com for assistance"
So I later contacted (multiple times) their customer support but never received any official reply to resolve my issue. An automated ticket was always raised buy their following site only to left unanswered.
Months have passed but still no officlal reply is received and I know I am scamed.
I wrote this only to prevent future buyers from dealing with this fraud service called Whitesmoke.
I also request all victims to file a complaint on Internet Crime Complaint Center (IC3) website
WHITESMOKE.COM SAFETY REPORT
The website is not blacklisted.
Calculate Website Traffic Worth
RESULT CONNECTION IP ADDRESS TRAFFIC GRAPHS SOCIAL ACTIVITY
Analyzed On 2013-07-08 23:50 GMT
Website Address whitesmoke.com
Blacklist Status NOT BLACKLISTED
Detection Ratio 0 / 26 (0 %)
Domain 1st Registered 2001-06-19 (12 years ago)
Google Page Rank Google Page Rank
Alexa Rank 5,371
Website Blacklist Report
Engine Status Info
Favicon SpamhausDBL Clean NOT FOUND Link
Favicon MyWOT Clean NOT FOUND Link
Favicon MalwareDomainList Clean NOT FOUND Link
Favicon Malc0de Clean NOT FOUND Link
Favicon ZeuS Tracker Clean NOT FOUND Link
Favicon SpyEye Tracker Clean NOT FOUND Link
Favicon PhishTank Clean NOT FOUND Link
Favicon SCUMWARE Clean NOT FOUND Link
Favicon MalwareBlacklist Clean NOT FOUND Link
Favicon GoogleSafeBrowsing Clean NOT FOUND Link
Favicon SURBL Clean NOT FOUND Link
Favicon URLVir Clean NOT FOUND Link
Favicon ThreatLog Clean NOT FOUND Link
Favicon VScan Clean NOT FOUND Link
Favicon TrendMicro Clean NOT FOUND Link
Favicon urlQuery Clean NOT FOUND Link
Favicon Netcraft Clean NOT FOUND Link
Favicon Malware Patrol Clean NOT FOUND Link
Favicon EXPOSURE Clean NOT FOUND Link
Favicon DrWeb Clean NOT FOUND Link
Favicon DNS-BH Clean NOT FOUND Link
Favicon BrowserDefender Clean NOT FOUND Link
Favicon BitDefender Clean NOT FOUND Link
Favicon Avira Clean NOT FOUND Link
Favicon AVGThreatLabs Clean NOT FOUND Link
Favicon DShield Clean NOT FOUND Link
Trustworthiness Valid 40 / 100 Link
Vendor Reliability Alert 36 / 100 Link
Privacy Alert 37 / 100 Link
Child Safety Valid 40 / 100 Link
Well this program just randomly installed on my computer without my permission and changed my homepage basically it changed everything without my permission.And that is why i don't trust it it can just change evrything.
If you even visit their "Online Grammar Checker" page, it automatically installs the "WhiteSmoke_Installer.exe" , a spyware/trojan horse. It does provide a somewhat satisfactory grammar checker, however it changes your homepage. This homepage redirects your searches to malicious searches and is often difficult to change. After this program is installed, it will give you the inability to delete or uninstall it as it locks itself remotely.
If you visit hXXp://www.whitesmoke.com/free-online-checker it doesn't install anything automatically nowhere on the site it does. If you do find the toolbar hard to install I am happy to give the steps to remove it. It goes to extensions not to the control panel and is very easy to remove. You may use the link below for step by step instructions.
Please let me know if this works for you, or if you are having any difficulty in removing.
This pesky malware found its way onto my computer somehow. @Whitesmoke1, you will not persuade me. You installed your malicious extension into Google Chrome TWICE. There is absolutely no sign of WhiteSmoke being installed. I would call a program that finds its way on to a computer without the users permission quite malicious. You and mindspark etc persaude people that you are safe. You aren't. Your software would be good if there weren't so many viruses in it.
@Everyone else Do not listen to this person "Whitesmoke1". The person spams people to vote this up. Not gonna be persuaded. Chrome's "WhiteSmoke New" extension tells you that it can access all data on your computer - that's bad. I have heard that it installs the TDSS rootkit. I ran a scan with tdsskiller and sure enough, it found that rootkit.
If you want malware, you might as well just go to other well known malicious sites, such as worm dot com and virus dot com. I didn't put the . because then it would be a link to it - I'm trying to help, not infect you with malicious viruses.
In short, stay away from this site! As soon as you see any sign of this on your computer try to remove it immediately!
User Whitesmoke1 spammed my board as well as that of at least one other WOT-member, with a request to review whitesmoke.com. I consider this as (multiple) board-spamming, and have rated the site negative for trustworthiness.
Scrapping Website - Illegal, Stolen Trustmarks
- Site Using Fake or Fraudulent Trust Marks and Seals are key indicators of a Scam Site.
- Why trust a site that needs to Steal Trust Seals??? Where is the Trust coming from???
- Use these sites with caution, do not become their next victim.
- Fully read the "Warnings" and "Membership Terms and Conditions"
*=* Note: Major Security/Trust Seals/Icons commonly used by: BBB .org, McAfee, Thawte, TRUSTe, Trustwave, UpFront, VeriSign/Norton, and others should all have URL's linked to those Icon's. When clicked the URL should "Open" the "relevant sites Certificate or verification page"!!! If they don't, they are FAKE!!!
*-* Sites that do not subscribe to the Norton VeriSign, McAfee Secure, or other Trust/Secure services try to fool consumers/visitors by placing a stolen copy of the trustmark/seal on their website in order to give the appearance of "Trust" and "Security". This practice is called “Scrapping.”
*~* Why would you trust a site that needs to knowingly Steal Trust Seals? Which of course sounds nothing like how a legitimate and reputable company would do business!
Illegal McAfee Secure Trustmark - Fake/Forged (site uses a JPG):
legal VeriSign Certificate - BUT, site uses a JPG with no active link:
BBB® Rating - "F"
White Smoke, Inc. - Business is not BBB accredited
Reason for "F" Rating White Smoke, Inc. include:
- 51 complaints filed against business
- Failure to respond to 11 complaints filed against business
- 3 complaints filed against business that were not resolved
Domain Name: hxxp://WHITESMOKE.COM
Registrant: WhiteSmoke, Inc
501 Silverside Road Suite 105, Wilmington, DE 19809
This company is located at an incorporation service or mail forwarding company in Delaware. White Smoke Inc. has no physical presence within the United States. The company's phone numbers and website indicate that the company is physically located in Tel Aviv, Israel.
The address is a US based "virtual business address":
Davinci Virtual - Serves websites/companies "virtual business needs" with a paid "virtual office location" in Silverside Center, 501 Silverside Rd, Wilmington, DE 19809 used to "impress clients with a virtual address" in the US.
Confusing sites GOVERNING LAW (http://www.whitesmoke.com/eula):
"This Agreement shall be construed and governed in accordance with the laws of the State of New York", and they use a Delaware "virtual" business address.
Hard to determine where "IS" the business located and which Governing Law do/will they fall under/use??
Software use "Requires" an active connected to the Internet (potential tracking issues).
Site is Plagued with a "constant forced Chat Pop-up". EVERYONE HATES "FORCED" POP-UPS!!!!
I would like to introduce myself my name is David Jones, and I work for WhiteSmoke. We are currently under new ownership and have done a complete overhaul of bad files that were on the site. Please can everyone reevaluate their comment and vote on our site. We have been removed from popular malware blacklists and
I will be answering all the bad comments on this site to show that we are a 100% legit Software grammar correction software and that is all.
Hopefully, over the next few months I can show the community the site is safe and can be trusted.
If you have any questions about the site or require any assistance please message me as I will be on here everyday.
Why, if this site is so good, is it so damn difficult to remove? Even though I went through the process of removal. I still get messages from my browser, saying that it is trying to install itself.
Any site that inflicts itself on someone and does not allow itself to be removed is as far as I am concerned, criminal.
It seems you have download the toolbar from an old affiliate, I personally would like to arrange a support agent to assist you with this we have a 24/7 chat service please mention on the chat that you were told on MyWOT to come onto the chat as I will arrange a private support session to get this fixed and remove.
Sorry about any inconvenience,
Spammers, also the WhiteSmoke trial version includes dozens of spyware.
May I ask where you are getting the trial from if you look on our site you will find the trial has no spyware at all you can even scan it with virus total. If you could give me the place you got it from so we can get that link removed I would appreciate it and if you need any technical assistance we have a 24/7 chat service on our site that can assist you.
This company has a very good and professional customer support and sales team, I enjoyed doing business with them and the software helps me with my school work as no other software could! Thank you white smoke!