Is zendesk.com Safe?

Considered safe by WOT

4.6
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(22 Reviews)
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22 Reviews by the community
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The most trustworthy online protection
Sep 8, 2020
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Thank you for your help.
Helpful
Sep 8, 2020
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I really like it, I use it at work!
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Dec 15, 2019
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They have fast and excellent customer support. I don't remember the last time I left a positive review on WOT so they have truly set a high standard. <Edit> The customer service has gone downhill in the past 6 months. I think they may have outsourced it to India.
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Jun 2, 2019
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Extremely slow to respond to customer complaints, overall they provide very bad customer service.
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Jul 6, 2016
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Zendesk is great. I use it at work for customer support. The employees and customers all like it.
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Web-based support ticket system, features social networks and mobile integration.
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Feb 3, 2016
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very useful site. always worked when I used it.
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Jun 20, 2015
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http://www.google.com/safebrowsing/diagnostic?site=zendesk.com "The last time Google visited this site was on 2015-06-20, and the last time suspicious content was found on this site was on 2015-05-21. Malicious software includes 6 virus. Malicious software is hosted on 1 domain(s), including zdusercontent.com/. Yes, this site has hosted malicious software over the past 90 days. "
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Apr 12, 2015
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This site is no good.Online opros is very bad, no payaut!!!
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I have tried the free and paid versions and this functions very well.
Helpful
Sep 5, 2014
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Nice platform to deal with ticket based issues. You are just to explain your problem and the service will provide you with the best solutions.
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Jul 7, 2014
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It's either: A shop or other that uses SPAM to his promotion (adverts), even famous brands, deemed reliable, do the same now, I've seen public services in any country to use SPAM for their advancement (tourism, trade fairs, shows, festivals, etc..), there is only a small step for hospitals, police, governments, schools, ... will go do the same too. A disaster of modern times now affecting other means of mobile communications (smartphones, tablets, SMS, etc..). Or if it's either: An address used for SPAM, endless new addresses (even the wacky, with a letter changed, weird word, numbers, .......) are created permanently to bypass filters, updated constantly, that harassed and antispam services put to block this scourge! Apparently this is the feast of site creations including fake sites for spam, scams, to sell us (legally or illegally) their products or services, and pollute the planet with electric resources wasted, thank you also HOSTS complaisant with the SPAM and the world of profit! One day, the number of Internet domains used for SPAM extensively exceed the number of useful internet domains, like the number of SPAM received which represents 90% of e-mails that are received in the world! Proof here: http://www.cnet.com/news/report-spam-now-90-percent-of-all-e-mail/ /!\ A VERY IMPORTANT TIP /!\ : DON'T CLICK ON ANYLINK IN A SPAM, INCLUDING THE UNSUSCRIBE LINK, BECAUSE YOU WOULD CONFIRM THAT YOUR E-MAIL ADDRESS IS VALID, TO BETTER SPAMMING YOU, SPAMS are very contagious with illegal resale data, unofficially legal in corrupt countries! REPORT DIRECTLY SUSPECTS E-MAIL, SMS OR CALL TO SERVICES PROVIDED FOR THIS PURPOSE THAT THE AUTHORITIES AND ASSOCIATIONS HAVE PUT IN PLACE TO COMBAT THIS PANDEMIC! ------------------------------------------------------------------ Il s'agit soit: Un commerce ou autres qui se sert du SPAM pour faire sa promotion, même des célèbres marques, réputé fiable en font de même maintenant, j'ai vu des services publics de n'importe quel pays utiliser du SPAM pour leur promotion (tourisme, expositions, salons, festivités, etc.), il n'y a qu'un pas à franchir pour que les hôpitaux, la police, les gouvernements, les écoles, ... , s'y mettent aussi. Un véritable désastre des temps modernes qui touche maintenant d'autres moyens de communications mobiles (smartphones, tablettes, SMS, etc.). Ou il s'agit sinon soit: Une des adresses servant pour le SPAM, une infinité de nouvelles adresses (même les plus farfelus, avec une lettre qui change, un mot bizarre, des chiffres, .......) sont créé en permanence pour contourner les filtres, mis a jour en permanence, que les harcelés et les services antispams mettent pour bloquer ce fléau! Apparemment c'est la fête des créations de site y compris des faux sites pour du spam, des arnaques, de la publicité pour nous vendre (légalement ou illégalement) leur produits, ou services, et polluer la planète avec des ressources électriques gaspillés, merci aussi les hébergeurs complaisants envers le SPAM et le monde du profit! Un jour, le nombres de domaines internet servant à du SPAM dépassera largement le nombre de domaines internet utiles, à l'instar du nombre de SPAM reçus qui représente 90% des e-mails qui sont reçus dans le monde! La preuve ici: http://www.cnet.com/news/report-spam-now-90-percent-of-all-e-mail/ /!\ UN CONSEIL TRÈS IMPORTANT /!\ : NE CLIQUEZ JAMAIS SUR N'IMPORTE QUEL LIENS DANS UN SPAM, Y COMPRIS LE LIEN DE DÉSABONNEMENT, VOUS NE FERAIS QUE CONFIRMER QUE VOTRE ADRESSE E-MAIL EST VALIDE, POUR MIEUX VOUS SPAMMER, le SPAM est très contagieux avec la revente illégale des données, officieusement légale dans des pays corrompus! SIGNALEZ DIRECTEMENT LES E-MAILS, LES SMS OU APPELS SUSPECTS VERS DES SERVICES PRÉVUS A CET EFFET QUE LES AUTORITÉS ET ASSOCIATIONS ONT MIS EN PLACE POUR LUTTER CONTRE CETTE PANDÉMIE!
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2
Jun 26, 2014
Zendesk is a very trustworthy support service.
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1
Jun 22, 2014
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Allows support functions for websites. The script is used for legitimate purposes.
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2
Jan 25, 2014
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On the career page of http://www.zendesk.com, you can experience attempts of clickjacking and UI redressing. Not a surprised since zendesk uses jobvite.com as an outsourcing provider of "recruitment" services. What jobvite does is to collect resumes, private and confidential data from candidates in an enormous database on behalf on their "clients". The only problem is once you have sent your data to one of these clients, jobvite holds your data forever on their servers, not the client ones and use your data for dubious commercial practices. So zendesk is involved in clikcjacking with the help of jobvite.com on their career page. They might have casual services on their other pages but their suspicious practices on their career page led me to choose another provider. You can't pretend being a safe and ethical company on one side and try to trick applicants on the other.
Helpful
Jun 4, 2013
Zendesk is a great platform for having a ticket based help desk and online faq for your business. I would recommend Zendesk to anyone in need of these useful services.
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Feb 24, 2013
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One of the better hosted support sites.
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2
Feb 21, 2013
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When we first created www.infinitemonkeys.mobi we shopped around for different support platforms. Ultimately we chose ZenDesk about a year ago and have been delighted. Easy to use, no data issues at all, and the mobile app makes it easy for our team to offer 24/7 support.
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1
Aug 11, 2012
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Great site with very simple and useful concentration tools.
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Mar 16, 2012
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All indications are that that ZenDesk is benevolent... as far as corporations go. No trust issues detected.
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About this site

Customer service software and support ticket software by Zendesk®. Web-based help desk software used by 40,000+ organizations worldwide. Free 30 day trial!

Trustworthiness
92
/100
Child Safety
93
/100
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